★4.7 / 5Average Google ratingCombined across our local profiles
❞1,731+Google customer reviewsShared profiles counted once
✓23+Years in businessFamily-owned · Since 2003
→7+Local Bath Fitter teamsServing communities across 10 states
Google totals from saved profile summaries dated 2026-10-13. Combined rating is weighted by review count and approximate because profile ratings are rounded.
From the installation day to help after the job, hear it in our customers’ own words.
THE INSTALLATION
A Tub-to-Shower Conversion in Upstate SC
Google
★★★★★
Replaced our tub with walk in shower. A single technician skillfully removed our old tub/shower unit then installed the shower. This only took about 5 hours. The area was left clean and all debris removed. It was impressive.
Walter did a great job installing the tub. Explained the process of what he needed to do and cleaned up everything and left it neater than he found it. He was all done by noon!
Mike Evans Oklahoma City · November 2025 Bathtub Remodeling Read on Google →
Bath Fitter Reviews Across Our Local Markets
Find your local team, read customer stories, and visit their Google reviews.
Columbia office · serving both markets
Augusta & Columbia
★★★★★★★★★★
Google
“Installer was courteous, friendly and took time to answer all my questions. Cleaned up work area. Workmanship is outstanding”
“Replaced our tub with walk in shower. A single technician skillfully removed our old tub/shower unit then installed the shower. This only took about 5 hours. The area was left clean and all debris removed. It was impressive.”
“The entire process, from start to finish, was a positive experience. The shower was installed in one day by a very professional installer. We are quite happy.”
“Everyone was very professional. Great customer service. Installers were great to work with. Overall we had a great experience and so far we love our bathtub and shower.”
Our family’s Bath Fitter operation began in 2003. Today, our local teams serve homeowners across South Carolina, North Carolina, Georgia, Tennessee, Arkansas, and Oklahoma. Meet the people behind the reviews and see their completed work.
What Customers Are Saying About Bath Fitter in Tri-Cities
Homeowners describe their installers, the work, and the cleanup in Tri-Cities.
Customer stories
Google
★★★★★
My Bath Fitter installation went smoothly and without any hassle! Barry, our installer, was a pleasure to work with and very flexible. The installation included a complete demolition and reinstall of our plumbing, floor drain and shower. Barry was respectful of our space, opinions and fun to work with. We would welcome Barry back anytime for service of future work!
The entire process, from start to finish, was a positive experience. The shower was installed in one day by a very professional installer. We are quite happy.
Our beautiful shower was installed in one day. The installer was very courteous and did excellent work. He took care to clean up after the install was complete. Thanks Bath Fitters.
Zach came to reseal our shower where we noticed the silicone had separated. Possibly from Hurricane Helen impact on our house. He was very courteous and efficient. We definitely recommend using Bath Fitters
Great Experience from the first contact. We met with the sales person who explained everything in detail. They set up our delivery date. The contractor showed up on time worked very efficiently, and we are very pleased with the product. I would recommend BathFitters..
Brian was excellent as a skilled tradesman and just a great and easy professional to do business. The final product was great and really exceeded our expectations. Actually we really did not know what to expect. We were cynical about the end product. However, the process and final product exceeded all out expectations. Thanks again to Bathfitters, Brian, Diane and all bathfitter empoloyees, I know I have accidentally omitted bathfitters employees but all involved were execellent. Bob and Terry Kelly
I've been a customer since 2011 and some things have changed in the lifetime warranty such as they don't do toilets anymore, but mine was and they still take care of it if anything goes wrong. I give Bathfitter ⭐️⭐️⭐️⭐️⭐️. I just had one shower head changed and the other up graded. 👍🏽👌🏽
Amazing work. They came in and told us exactly step by step the whole process. Very friendly salesman (former military) polite and punctual. Installation was seamless. They came in removed the old shower and had the new one installed in 2 days. I used the HISA grant from the VA to update my shower to accommodate my disabilities. The retail value was over $14,000 worth of work. They accepted the VA grant if $6,800 and wrote the rest off as a donation. They take great care of us Vets. I 100% recommend using them.
Where can I read reviews for my local Bath Fitter team?
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Are these real customer reviews?
The customer reviews displayed here keep the reviewers’ own wording and link to the original source. You can read more feedback on your local team’s public profile.
How can I leave a review?
Open the Google review link for your local team and select “Write a review” on its profile.
What if something needs attention after installation?
Columbia office · serving both markets
